Frequently Asked Questions
Ordering with us is fast and easy. Simply let us know what you would like, and when you would like it, and we'll bring it to your home or office! We ensure our staff are friendly and conscientious and your food will be securely kept in a thermal bag where it will remain hot and fresh until we deliver it. We hire only the best and brightest. Our objective is not just to be another delivery service, but the best.
ALL THE RESTAURANTS
This is a local Restaurant Home and Office Delivery Service
We can deliver your favorite restaurants right to your door in a timely manner. *Note: We don't suggest this option for workplace/lunch break delivery because, even though we strive to be prompt with our deliveries, we cannot guarantee that it will be there at the beginning of your lunch break using this option; but we can with workplace delivery.
Restaurant delivery starts at 10 am and is open every day until 9 pm!
Fees: Start at $3.99 plus a 15 % service fee and increases with distance.
Workplace Lunch Delivery
This is the option if you are ordering lunch for your lunch break and need to be sure your food is there on time. Simply choose from the day's choices from one of our city's favorite eateries. Due to our streamlined process, we can ensure that your lunch is on-time so that you can enjoy your break. (Order at least 1 hour ahead of time) Choose your lunch, and check out. Available from 11 am to 2 pm Mon - Fri.
$1.99 plus a 15% service fee.
Grocery Pick-Up Delivery
1. When are you open?
We are open every day 10:00 AM - 9:00 PM
2. How does it work?
Simply place your order online. If necessary, our staff will contact you to finalize order details. Workplace delivery is delivered at or very close to the specified lunch break time. You will be able to pay by Visa, Mastercard, American Express, Discover and Debit Cards.
3. What if there is a problem with my order?
Just give us a call or text at 256-258-8220 or use the contact form and we will do everything in our power to resolve any issue. Rocket City Delivered is not responsible for items that are left unclaimed and will not issue a refund. The buyer will be responsible for all charges and fees. Refunds are only issued if delivery can not be completed on behalf of Rocket City Delivered.
4. Is my information secure?
We do not sell or share any customer personal information and each checkout is done on e-commerce secure servers.
If you have any other questions, please don't hesitate to send us a message using our Contact Us form.